Palazzo Castri 1874 Hotel & Spa

The Palazzo is a haven of calm and quiet in the middle of a busy city. It has a beautiful garden and amazing staff. We were able to check out, spend the day looking round Florence before returning to the Hotel to make use of the spa, shower and change and then travel to the airport to fly home. All of this was easily arranged. The room was very comfortably and stylishly furnished and had an excellently appointed en-suite bathroom. The food served in the restaurant was excellent and the breakfast selection extensive and tasty.

The hotel feels like an oasis in quite a chaotic Florence! The cleanliness is top notch and the whole place smells beautiful. It has calm and peaceful atmosphere. The outdoor space is small but very pleasant. You are within walking distance of all the tourist spots and excellent restaurants. It has a luxurious feel to it.

The hotel is in an excellent location. We were only 10-15 minutes walk to everything we wanted to see. Breakfast was very good. A good choice of food. Our room and bed was comfortable. We had an evening meal in the gardens which was lovely. Good food, excellent wine and quiet.

Everything in this place was amazing. Particularly the kindness and willingness to help of the members of staff; from the reception persons to the person who made the room. The service was exceptional. Nothing was too much trouble. They also have a doctor on call 24/7, which was a blessing during my stay. I needed a mat to exercise daily and it was delivered to my room as part of the service in no time. The room was beautiful with a balcony to the garden from which I could hear the water fountain. The beds are great, the breakfast selection was excellent and the coffee was something else (take my word: I am a Melburnian... :o) ) The gym, spa, sauna facilities are stunning. The location is excellent. Walking distance to Santa Maria Novella railway station and church, the Duomo, Medici Chappels, the Central Market. It was a fabulous complement to a great holiday.

The hotel was awesome. When you walk up to the front door, you do not expect the surprise you get once inside. The bungalow was so nice. It was very clean and very well decorated. It had all the supplies you could need. It had the nice private courtyard. The bedrooms were on opposite ends, which gave even more privacy. Each bedroom has its own bathroom. The free breakfast was good. The staff was very nice and very helpful. It was in a great location and a short walk to the train station.