The Palazzo is a haven of calm and quiet in the middle of a busy city. It has a beautiful garden and amazing staff. We were able to check out, spend the day looking round Florence before returning to the Hotel to make use of the spa, shower and change and then travel to the airport to fly home. All of this was easily arranged. The room was very comfortably and stylishly furnished and had an excellently appointed en-suite bathroom. The food served in the restaurant was excellent and the breakfast selection extensive and tasty.
David
липень 2024 р.
Florence is very busy, but the hotels’ location was perfect for escaping the crowds. Everywhere is walkable, and there’s enough eating options either in or out to keep you there for a year! The rooms were spacious with excellent house keeping standards. The hotel garden and pool is an oasis of calm, and a delight to unwind after a day of sightseeing.
Andrew
вересень 2023 р.
so clean, the breakfast was delicious and the atmosphere was so peaceful after a hectic day out in Florence it was lovely to come back to the calm! gorgeous gardens too.
Ayesha
вересень 2024 р.
Everything in this place was amazing. Particularly the kindness and willingness to help of the members of staff; from the reception persons to the person who made the room. The service was exceptional. Nothing was too much trouble. They also have a doctor on call 24/7, which was a blessing during my stay. I needed a mat to exercise daily and it was delivered to my room as part of the service in no time. The room was beautiful with a balcony to the garden from which I could hear the water fountain. The beds are great, the breakfast selection was excellent and the coffee was something else (take my word: I am a Melburnian... :o) ) The gym, spa, sauna facilities are stunning. The location is excellent. Walking distance to Santa Maria Novella railway station and church, the Duomo, Medici Chappels, the Central Market. It was a fabulous complement to a great holiday.
Alicia
жовтень 2022 р.
The location was perfect 10 minutes walk from the major attractions we planned to attend. The staff particularly Camilla in the restaurant in the evening were exceptional and polite. The facilities and hotel were excellent and clean, the hotel smelt amazing.
Martin
червень 2024 р.
I liked the fact the room was clean. We have asked for a cot, as we travelled with our child. The breakfast was delicious, with great variety of food. The staff in the restaurant were very friendly and very accomodating. We have travelled a lot and stayed in different hotels around Europe and i can say that the staff in Palazzo Castri was class. Fairplay to the management for this!
Ionelia-alina
березень 2025 р.
The hotel was awesome. When you walk up to the front door, you do not expect the surprise you get once inside. The bungalow was so nice. It was very clean and very well decorated. It had all the supplies you could need. It had the nice private courtyard. The bedrooms were on opposite ends, which gave even more privacy. Each bedroom has its own bathroom. The free breakfast was good. The staff was very nice and very helpful. It was in a great location and a short walk to the train station.
Cynovia
липень 2024 р.
Beautiful property, tasty food and exceptionally caring staff!
Alina
січень 2024 р.
Breakfast was good, lots of choices. The Internet was fast and stable. Great location, walking distance to the historical center. Many good restaurants nearby.
Piotr
серпень 2024 р.
it was very peaceful and a great escape from the busy streets of Florence. The staff were very friendly and the place was spotless. Breakfast was amazing and the spa was gorgeous.
Ayesha
вересень 2024 р.